You might see a charge for one of desafepay's sites should you have a premium subscription plan with us. This will mean that you have an account which has full access to the features around the site. 



Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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At the time of registering for a profile, you will have identified an email address for use and this email will be able to locate what site you have signed up to by trawling our database. Please provide the email address that you have used below.

Submit a Query

Why does my bank statement have a charge for

“Why am I being charged?”

You have been charged as a result of being subscribed to one of our sites' premium accounts. 

“I am trying to pay. Why is my card being declined?”

Your payment attempts may sometimes be declined as a result of the banks undertaking checks on e-commercial transactions. If you get in touch with them and let them know that you want to continue with the payment his should help the issue. 

Simply text STOP to 89595 and any future mobile billing will be cancelled.  

“I pay via my mobile phone provider. How do I cancel?”

“How do I cancel my subscription?”

Cancel your subscription at any time when logged into your site account. Then visit the membership settings of your profile. 

“What are the benefits of VIP Membership?”

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

“How can I pay for membership?”

Pay for a subscription at any time by clicking though any of the various upgrade prompts when logged into your profile. 

We're proud of our worldly community of members who make up the network that is our digital, online dating service at desafepay. 

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